As an introduction to the St. Paul Online Giving Program here are a few frequently asked questions about the program.
Detailed hints on how to use the Online Giving Program are available; click the
Tips for Use
tab in the right margin.
What is the online giving program?
Online giving is a direct payment program whereby your donation is debited automatically from your checking, savings, or credit card account (either VISA or MasterCard) right into our parish's bank account. The online giving program for St. Paul Catholic Church is a function of ParishSoft which is the software program St. Paul parish already uses to manage parish affairs.
What are the advantages of online giving?
It allows the parishioner to be in control of donations, it makes it easy to fulfill your commitments even when you can't attend church You never have to bring cash or checks to church. You don't need to keep track of special collections or when pledges are due.
How are my contributions automatically deducted from my account?
Once you complete the online registration form, the contribution amount you specify will automatically be transferred from your bank account to the church's bank account.
When will my contribution be deducted from my account?
Remember, you're in control - the amount you specify will be deducted on the day you specify on the donation form.
If I don't write checks, how do I keep my checkbook balance straight?
Since your contribution is made at a pre-established time that you have chosen, you simply record it in your check register on the appropriate date. The deduction will be recorded for you on your bank statement or credit card statement as well; and it will also always be available to you to view or print out through your online reports.
Without a canceled check, how can I prove I made my contribution?
Your bank statement or your credit card statement shows your itemized list of automatic deductions (called electronic transactions) and your giving record will always be available to your through your online reports.
Can I put different amounts in offerings and have all of them withdrawn at different times?
Yes, you can set up to contribute to different offerings at different times, HOWEVER, you will have to do each one separately and you will receive a receipt for each one. The online form will guide you through this with onscreen prompts.
What if I change bank accounts or credit cards?
You can simply login to your St. Paul Online Giving program and update your account information. You can do this at any time of the day or night from any place that you have an internet connection.
Is it risky to use the St. Paul Online Giving Program?
It's actually less risky than writing checks or bringing cash to church. When you use the online giving program your donation can't be lost, stolen, or destroyed and the program has an extremely high rate of accuracy.
The online giving website provides a 128-bit secure browser connection to process your transactions and protect your information. By using Secure Sockets Layer (SSL) you will be ensured that all of your information you enter is encrypted. Your information is stored on secure servers that are contained behind firewalls and other defense systems to prevent unauthorized access. To verify that SSL is functioning, always look for the padlock or key icon on your browser when you have logged on to the online giving website.
To ensure that no one gains unauthorized access to your account, the online giving website uses a time-out feature to log you off if you are inactive for a specified amount of time. This is helpful if you were to leave your computer unattended while logged into the online giving page.
You can also help keep your information secure by following these suggestions:
- Never share your password with anyone.
- Change your password on a regular basis (every 60 days or so)
- Logout and close the browser window when you are done, and
- Use Antivirus Software that is updated on a regular basis.
If I sign up for online giving will I continue to receive offering envelopes?
Yes, you will continue to receive envelopes. The envelopes will have a box to check indicating that you are giving electronically.
What if I try online giving and don't like it?
You can cancel your authorization by deleting your accounts and donation dates. Again, you are in control, you can easily do this online.
How do I sign up for the St. Paul Online Giving Program?
Read through these tips and then follow the link at the end of the tips to register. It's that easy!
Have a pen/pencil and paper to make notes while you are signing up.
Know your St. Paul 'registration number" (the number that is printed on your weekly donation envelopes sent to you in the mail each month - the number is located to the right of the printed date.)
Decide which account you want your donations deducted from and have your VISA or MasterCard or, the account and routing numbers of the checking or savings account, in front of you.