Tips for Using Online Giving
-
When you follow the link to the Online Giving page you will be taken to a page that looks like this. The first thing you'll need to do is create a new account. Click on the words 'Create New Account' in the title bar or 'Sign up for a New Account' under the login block.
When you've clicked on the words, you'll be prompted to create your account by providing certain information. (NOTE: the information is case sensitive and involves letters, numerals, and characters, so it's a good idea to write down exactly what you enter on the form.)
You'll be asked to provide some 'login' information, which will include:- your User ID which must be between 6 - 12 characters in length and contain at least one numeral.
- Password which must be between 8 - 16 characters and contain at least one numeral and at least one of the following characters: ! @ & *
You'll be asked to provide some personal information which will include:-
First name, Last name, email address and phone number. (NOTE: If you choose to enter both your name and your spouse's name in the 'first name' block, use the word "and" rather than the "&", i.e., (John and Mary not John & Mary).
Address information, your mailing address including street number and name, city, state, and zip.
When you've completed the entries, click the submit button.
Once you've successfully set up your new account a confirming email will be sent to the email address you entered providing you with a link to activate your account. When you activate that link you will be taken back to the login page where you will enter the User ID and password that you established.
When you've logged on you will be taken to your account manager page which looks like this:
From here you can manage and review your donations:- Designate or change your payment
- Change your account information (password, etc.)
- View your past online giving records in a number of ways
- Print out your online giving history in a summarized or itemized view
The online giving program is designed to be easy to use. If you have a question while you are on the site there are a number of short videos available at many places throughout the system - just click on the video icon to get the instant help.
In addition, there is a complete online giving user guide in PDF format which you can browse online or print out and use as a reference guide as you use the online giving program. You can access the guide anytime you're on the online giving site by clicking on its name in the drop down menu of the 'About Online Giving' link at the top of the window.
As you browse through this users guide you will learn the many functions available which will allow you to control your contributions without bringing cash or checks to Mass and without having to call or come into the office. You will be able to set up one time or recurring payments, suspend payments for a period of time, change your payment methods, arrange to give anonymously, if you wish, while still keeping records for your tax purposes, and how to view the history of your online giving online or print it out for your financial records.
OK! You're ready to start. Click the logo below, or click on the Go Directly to OnLine Giving button in the right margin near the top of this page, or click here.
